We take your privacy seriously - here's how we handle your info
Last updated: October 28, 2025
Your data is protected under Canadian privacy laws including PIPEDA
Look, we get it - nobody actually enjoys reading privacy policies. But here's the thing: at Cindervale Chronos Fitness, we're not about hiding stuff in legal jargon. This document explains straight-up how we collect, use, and protect your personal information when you train with us.
Key Point: We only collect what we need to give you the best training experience possible. No sneaky stuff, no selling your data to random companies.
By using our services, website, or stepping into our facility at 1425 Marine Drive, you're agreeing to this policy. If something doesn't sit right with you, let's talk about it.
When you sign up or book sessions, we'll ask for:
We need this to keep you safe and design programs that actually work for YOUR body.
When you visit our website or use our app:
We're not collecting this stuff just to have it sit in a database. Here's what we actually do with it:
Bottom line: Everything we collect helps us make your training experience better, safer, and more effective. That's it.
We take security seriously - probably more than we take leg day (and that's saying something).
Your data is encrypted both in transit and at rest
Only authorized staff can access your information
We regularly review and update our security measures
Real talk though: No system is 100% secure. We do our absolute best to protect your info, but if something does happen, we'll let you know ASAP and tell you what we're doing about it.
Under Canadian privacy law (PIPEDA), you've got some solid rights when it comes to your personal data:
You can request to see what personal information we have about you. Just ask - we'll show you.
If something's wrong or outdated, tell us and we'll fix it. Especially important for health info!
Want us to delete your data? We can do that (within reason - we need to keep some stuff for legal/financial purposes).
Don't want marketing emails? Cool, just click unsubscribe or let us know. No hard feelings.
Moving to another gym? You can get your data in a portable format to take with you.
To exercise these rights: Just email us at info@cindervalechronos.info or stop by the front desk. We'll handle it within 30 days.
Our programs are designed for adults 18 and over. If you're under 18, we'll need a parent or guardian to:
We don't knowingly collect personal information from anyone under 13. If we find out we accidentally did, we'll delete it immediately.
Sometimes we need to update this policy - maybe we add new services, change how we operate, or laws change. When that happens:
Pro tip: Check back here once in a while, especially if you care about this stuff. We promise to keep it readable.
Look, we know privacy policies can be confusing. If you've got questions, concerns, or just want to chat about how we handle your data, reach out!
(604) 555-2847
info@cindervalechronos.info
1425 Marine Drive, West Vancouver, BC V7T 1B9, Canada